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To be entitled for complimentary airport / train station pick-up you must meet following conditions:
1/ Your apartment must be booked only on www.prague-city-apartments.cz or directly with Prague City Apartments (PCA) central reservation office via phone or mail request. We refuse all claims for complimentary transfer in relation with apartment reservations made by third parties if not agreed and confirmed at the booking time.
2/ The total amount of apartment reservation must be 200 EUR or more per person per reservation. The minimal amount of 400 EUR per reservation is required.
3/ Only ONE incoming / arrival transfer per reservation is provided for free. If you are arriving at different times to Prague, the only first journey is complimentary.
4/ Full arrival details must be submitted via mail or by phone to the PCA representative 48 hours before the arrival time by the latest.
5/ Complimentary transfers are provided for the number of guests corresponding to the apartment reservation only.
6/ This promotion offer is applicable for the journey FROM the airport / train station to the apartment ONLY.
| Prague Airport --> apartment (car 1-4 pers.) | 500 CZK | 19-20 EUR* |
| Prague Airport --> apartment (minivan 4-8 pers.) | 700 CZK | 26-27 EUR* |
| Prague train/bus station --> apartment (car 1-4 pers.) | 300 CZK | 12 EUR* |
| Prague train/bus station --> apartment (minivan 4-8 pers.) | 400 CZK | 15-16 EUR* |
| *Price may vary depending on actual exchange rate | ||
| Apartment --> airport (car 1-4 pers.) | 600 CZK | 22-23 EUR* |
| Apartment --> airport (minivan 4-8 pers.) | 800 CZK | 30-31 EUR* |
| Apartment --> train/bus station (car 1-4 pers.) | 350 CZK | 13-14 EUR* |
| Apartment --> train/bus station (minivan 4-8 pers.) | 500 CZK | 19-20 EUR* |
| *Price may vary depending on actual exchange rate | ||
If you require multi-stop transfer there will be waiting charge in the sum of 300 CZK / 11 EUR per hour.
Full arrival details
Please collect all following information before you make a transfer reservation:
- arrival date and arrival time
- flight number
- departure destination
- number of adult passengers, number of children under 12 age plus their age
We recommend you to provide us with your personal GSM number. Please ensure that this GSM number is a mobile phone number that will work abroad as we cannot be held liable for any costs that you may incur, if we are unable to contact you. Please check for SMS messages on arrival at the airport in case PCA has tried to contact you.
Your driver will be holding a card with your surname on it in the ?Arrivals? area of the airport / train station. Please be vigilant when you have left arrival gate. If you fail to meet the driver, please call PCA 24/7 customer help line, we will advise the driver?s current location. You can call +420 224 990 990 from you GSM phone or Toll free number 800 800 722 from the public phones located at arrivals lobby by the exit gates.
Please note! In the event that alternate transportation for whatsoever reason is arranged by guest without prior agreement with PCA, PCA reserves the right to refuse any compensation or reimbursement.
Arriving by plane: Drivers wait just at or near the arrival gate.
Arriving by train: Drivers wait in the middle of the platform where your train is scheduled to arrive.
Arriving by bus: Drivers wait at the entry into the terminal hall.
Drivers are obliged to check major delays and/or respect minor arrival delays of up to 30 minutes from scheduled time. If your arrival is postponed for more than 30 minutes, the driver usually goes to meet following guests in his daily schedule and we will organize alternate car for the most recent arrival time. We would appreciate if you let us know as soon as possible (from departure airport) about significantly delayed flight. Send us e-mail to reservations@prague-city-apartments.cz or send text message to +420 777 777 100 or call us on +420 224 990 990.
Please refer to complete check-in information for detailed information and more check-in options.